Unique real-time client onboarding process: Complete and modular.
IIdentification and signing solution for self-onboarding
with finID
finID offers a consistent and simple certified identification and signing solution during the self-onboarding process for banks and financial institutions. Available 24/7, it is seamlessly integrated and accepts identity documents from over 85 countries. With finID, we are setting new standards for self-onboarding in the financial sector and, by extension, for the entire customer experience.
Client onboarding as a service
We offer a complete, highly efficient and reliable onboarding solution. A comprehensive, modular and cross-channel end-to-end solution for all onboarding situations. Our focus is on standardizing the onboarding process.
Automated checks for PEP, crime, embargo, addresses etc. are fully integrated. The Regulatory Update Service ensures that the Regulatory Box is promptly adapted to changes in regulatory requirements.
Complex cases that cannot be processed automatically are handled in real time by specialists. Thanks to our integrated compliance office, downstream audit processes are no longer necessary.
Finform onboarding process at a glance
Onboarding situation
ON-SITE CUSTOMER CONSULTATION
Modules
Guided Onboarding- 100% of all individual and partner account openings
- Personal identification is carried out with customer consultation
- Real-time escalation processing through CO FF (Compliance Office Finform)
- Intuitive process control through the FF application
SELF ONBOARDING AT THE ‘TERMINAL’ BRANCH
Modules
Assisted Onboarding- 100% of all individual and partner account openings
- Online ID and QES with NFC process or manual ID verification by CO FF
- Real-time escalation processing and video assistance through CO FF
- Continuation and/or termination with customer consultation possible (as guided onboarding)
ONLINE ONBOARDING VIA WEB AND APP
Modules
Unattended Onboarding- Standard cases with domicile in CH and neighboring countries
- Individual and partner accounts
- Online ID and QES with NFC process or manual ID verification by CO FF with finID
- Downstream manual ID verification outside CO service hours
- Continuation and/or termination with customer consultation possible (as guided onboarding)
Backend bank
Integrated services of the Compliance Office modules at a glance
| Verification, correction and manual amendments of personal and identity card data | |
| Manual verification of digital identification | |
| Verification and categorization of PEP and list hits | |
| Proof of need verification | |
| Verification of residence | |
| Verification of tax residency | |
| Verification of additional information for higher-risk business relationships | |
| Verification of Swiss citizenship for US persons | |
| Verification of W-9 form and declaration of exemption | |
| General final verification (complete verification) | |
| Verification of identification with substitute document | |
| Plausibility verification of relationship between account holder and authorized representative |
| Verification, correction and manual amendments of personal and identity card data | |
| Manual verification of digital identification | |
| Verification and categorization of PEP and list hits | |
| Proof of need verification | |
| Verification of residence | |
| Verification of tax residency | |
| Verification of additional information for higher-risk business relationships | |
| Verification of Swiss citizenship for US persons | |
| Verification of W-9 form and declaration of exemption | |
| General final verification (complete verification) | |
| Verification of identification with substitute document | |
| Plausibility verification of relationship between account holder and authorized representative |
| Verification, correction and manual amendments of personal and identity card data | |
| Manual verification of digital identification | |
| Optional | Verification and categorization of PEP and list hits |
| Proof of need verification | |
| Optional | Verification of residence |
| Verification of tax residency | |
| Optional | Verification of additional information for higher-risk business relationships |
| Verification of Swiss citizenship for US persons | |
| Verification of W-9 form and declaration of exemption | |
| Optional | General final verification (complete verification) |
| Verification of identification with substitute document | |
| Plausibility verification of relationship between account holder and authorized representative |
Do you need temporary assistance?
Or would you like to outsource compliance back-office activities permanently? Finform provides a large pool of talent and expertise in a cost-efficient manner.
- Subsequent identifications
- Name-matching
- Post-documentation or exception handling for transactions
- Support in the verification and clearing of KYC records
- Ensuring that KYC records meet today’s compliance requirements
- Handling of all or selective compliance activities
- Services can be provided on a temporary or permanent basis
- System-independent services
Do not hesitate
We will be happy to answer your questions. Contact us personally, via contact form, email or telephone. We look forward to hearing from you.