«Banks are subject to complicated rules and regulations at all times, and technology is advancing at an extremely rapid pace in the financial sector—particularly in the area of customer identification. Video identification is more convenient for customers, but it actually makes life more difficult for banks. That’s why we decided to cooperate with Finform AG in that area. The FinTech and RegTech firm from Bern, Switzerland, provided us a practical solution. They were uncomplicated and efficient to work with,» reports Marianne Wildi, CEO of Hypothekarbank Lenzburg.